Privacy policy
Last Updated: November 1, 2025
京都の砥石屋 operates this store and website (including all related information, content, features, tools, products, and services) and provides you with a curated shopping experience (the “Service”). 京都の砥石屋 is powered by Shopify, which enables us to offer the Service. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make purchases or complete other transactions on the Service, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing the Service, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
Personal Information We Collect or Process
When we use the term “Personal Information,” it refers to information that identifies or can reasonably be associated with you or another individual. Personal Information does not include information collected anonymously or information that has been anonymized so that it cannot be used to identify an individual. Depending on how you use the Service, your location, and to the extent permitted or required by applicable law, we may collect or process Personal Information (including inferences derived from such Personal Information) in the following categories:
Contact Information: Includes your name, address, billing address, shipping address, phone number, and email address.
Financial Information: Includes credit card, debit card, financial account numbers, payment information, financial account details, transaction details, payment methods, payment confirmations, and other payment-related details.
Account Information: Includes your username, password, security questions, and various settings and preferences.
Transaction Information: Includes products you viewed, added to your cart, added to your wishlist, purchased, returned, exchanged, or canceled, as well as your past transaction history.
Communications with Us: Includes information contained in communications with us, such as when contacting customer support.
Device Information: Includes information about your device, browser, network connection, IP address, and other unique identifiers.
Usage Information: Includes information about your interactions with the Service (such as how and when you access the Service, how you navigate it, etc.).
Sources of Personal Information
We may collect personal information from the following sources:
Directly from you: This includes when you create an account, visit or use our services, contact us, or otherwise provide your personal information.
Automatically through our services: This includes collecting information from your device when you use our products or services or visit our websites, as well as through cookies and similar technologies.
From our service providers: This includes when we engage them to perform specific technical tasks or when they collect or process your personal information on our behalf.
From our partners and other third parties.
How We Use Your Personal Information
Depending on how we interact with you and the services you use, we may use your personal information for the following purposes:
Providing, Customizing, and Improving Our Services: We use your personal information to provide you with our services. This includes fulfilling our agreements with you, processing payments, fulfilling orders, remembering your preferences and products of interest, sending account-related notifications, processing purchases, returns, exchanges, and other transactions, creating, maintaining, and managing your account, arranging delivery, facilitating returns and exchanges, enabling you to post reviews, and providing a personalized shopping experience, such as recommending products related to your purchase history. This may include using your personal information to better customize and improve our services.
Marketing and Advertising: We use your personal information for marketing and promotional purposes. This includes sending you marketing, advertising, and promotional communications via email, text message, or postal mail, and displaying online advertisements within our services or on other websites based on products or services you previously purchased or added to your cart, as well as other service usage history.
Security and Fraud Prevention: We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, and respond to potential fraud, unauthorized, illegal, dangerous, or malicious activities, protect public safety, and ensure the security of the Service. When you register an account using the Service, you are responsible for securely managing your account credentials. We strongly recommend not sharing your username, password, or other access information with others.
Communication with You: We use personal information to provide customer support, respond to you promptly, deliver effective services, and maintain our business relationship with you.
Legal Reasons: We use your personal information to comply with applicable laws and respond to valid legal processes, including requests from law enforcement and government agencies. We also use it to participate in and investigate civil discovery proceedings, potential or actual litigation, and other legal disputes, as well as to investigate and enforce potential violations of our Terms of Service and policies.
Disclosure of Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include the following:
Shopify, vendors, and other third parties providing services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
Business and marketing partners who provide marketing services and deliver advertisements to you. For example, we use Shopify to support personalized advertising in conjunction with third-party services based on your online activities across various merchants and websites. Our business and marketing partners use your information in accordance with their respective privacy policies. Depending on your location, you may have the right to instruct us not to share your information for targeted advertising or marketing based on your online activities across different merchants and websites.
We will disclose information if you instruct, request, or consent to its disclosure to a third party (e.g., for shipping a product or using a social media widget or login integration).
We may share information within our affiliates or other corporate group companies.
We may disclose personal information in connection with business transactions such as mergers or bankruptcies, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect or defend our services, our rights, and the rights of users or others.
Relationship with Shopify
The Service is hosted by Shopify, which collects and processes personal information about your access to and use of the Service to provide and improve the Service for you. Information you submit to the Service may be transmitted to and shared with Shopify and third parties located in countries other than your country of residence for the purpose of providing and improving the Service for you. Furthermore, to protect, expand, and improve our business, we use certain enhanced features provided by Shopify that incorporate data and information obtained from your interactions with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify. In such cases, Shopify is responsible for the processing of your personal information and will respond to requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and the rights you may have, please see the Shopify Consumer Privacy Policy. Depending on your location, you may be able to exercise specific rights regarding your personal information here: Shopify Privacy Portal Link.
External Service Websites and Links
The Service may contain links to websites or other online platforms operated by external services. If you follow a link to a site not affiliated with or controlled by us, please review that site's privacy and security policies, as well as its other terms of use. We do not guarantee and assume no responsibility for the privacy or security of such sites, nor for the accuracy, completeness, or reliability of any information found on these sites. Information you provide in public or semi-public areas, such as the social networking platforms of third-party services, may be viewed by other users of the Service and users of the relevant third-party service platform, without restriction by us or the third-party service. The inclusion of any link does not imply any endorsement or recommendation of the content, owners, or operators of those platforms, unless explicitly stated on the Service.